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Global Business Culture realises that ‘awareness’ of cultural differences is often not enough. People also need specific ‘knowledge’.
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It is simply not enough to realise that you need to be adaptive when working with contacts in other countries; you also need to know how to adapt – and this is where country-specific cultural awareness training becomes essential.
Over the past 20 years, we have run hundreds of country-specific training programmes for corporate clients all over the world which all have one central aim – to help people interact more effectively with the target country and therefore improve business outcomes. We achieve this aim by ensuring that all of our country-specific training programmes are intensely practical and structured to cover the areas of critical importance for each client.
This is just a snapshot of the country-specific training work we deliver for our global client base and we would really like to discuss any other country-specific requirements you might have.
In addition to the live training we deliver either in-person or through webinars, we also have as suite of country-specific digital learning courses which form part of our comprehensive online learning hub, Global Business Compass.
The client is a UK-headquartered professional services company who offer staffing solutions to some of the world’s major organisations. As part of a global growth strategy, the company was in the process of acquiring a company with operations across India. The client wanted to develop a deeper knowledge and understanding of the impact that cultural differences might have during the deal phase and beyond. The initial brief was to work separately with key members of the deal team and HR in order ensure that negotiations passed successfully, and that the organisation as a whole was ready for the challenges that lay ahead. The programme helped both the deal team and HR understand the depth to which culture needed to be factored into the process. The company recognized that aligning cultures could be ‘make or break’ with regards to the successful integration of both cultures and agreed that further training and development on this topic would be needed when the deal was completed.
The London-based subsidiary of one of Japan’s largest banks has regular cross-border contact with colleagues, clients and regulators in Japan and needs these interactions to work as effectively and smoothly as possible. This requires high levels of cultural fluency and understanding across the entire multi-cultural team based in the UK. The company sees cultural understanding and fluency as such a key skills for employees that it has made this topic a mandatory element within its first-year induction programme. It recognises the fact that cultural misunderstandings can be one of the biggest causes of internal and external inefficiencies and is determined to ensure employees always have this topic on their radar screen.All employees are expected to attend a ‘Working with Japan’ training session which is an introduction to some key Japanese concepts which will help them navigate their cross-border relationships more successfully. The programme also focuses on communication challenges and ways to overcome these when interfacing with Japan.
This global insurance company based in Chicago, US requested cultural training to work more effectively with their teams in Asia. One leader from Europe wanted to work more effectively and build stronger working relationships with her teams in Asia. After discussing this with others, several leaders determined they needed to learn more about working across cultures. Since this client has teams in Asia, Europe, and the US, we conducted sessions to improve working across multiple countries. We also facilitated a country-specific session, Working with Asia for the European and US teams. This training provided an overview of working with China, Japan, and India. During the sessions, the participants were eager to learn and interact with questions and contributions to the discussions. The program includes four 90-minute webinars which utilize the online eLearning resources: ICBI™ (Individual Culture Blueprint Indicator) and the Global Business Compass™.
Learn from the World’s leading specialists of country-specific and cultural awareness training.
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We truly understand the repercussions of the inability to fully understand the cultural expectations of clients in another country. It will make it much more difficult to service that client as effectively as possible, inevitably leading to a fall in sales, impacting profitability. We’re passionate about improving processes within the company to maximise return.
We operate in multiple geographies and our full-time consultants are specialists in key countries and areas where you operate. With years of international experience, out team can help you not only with cultural issues but with any commercial challenges, too.
Global Business Culture works with your company to create a truly bespoke approach to a training program. We want to understand exactly what your challenges are so we can deliver the right material for you, your team, and your clients.
We have helped clients cascade learning at scale through our digital learning expertise. Global Business Culture can present you with ‘off-the-shelf’ digital learning solutions as well as customised elearning programs tailored to the specific needs of your organisation.
At Global Business Culture we strongly believe that improving levels of cultural fluency within the employee base can help boost efficiencies at any organisation which works cross-border.
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