I really enjoyed meeting the HSBC London City Corporate team yesterday at their monthly team meeting. International Market Entry was the topic of the day.
As you would expect from one of the few truly global banks, the City team of relationship managers and analysts liaise with a lot of clients who are working extensively in overseas markets and both the clients and the RM’s themselves are therfore faced with lots of international challenges. I spent some time with the team looking at some of the issues they should be discussing with clients in their roles as trusted advisors.
We covered a whole range of issues such as:
I think the session must have been well-received because they have asked if I am happy to run another session later in the year for selected key clients of the bank. I always feel that the best customer endorsement I can receive for the work we do is when a client entrusts us to speak to their clients – I see it as validation that my input has been viewed of value