Offshoring to Eastern Europe

Global Business Culture works extensively with major organisations which have significant contacts with various countries in Eastern Europe. The projects we have worked on include both outsourcing deals and ‘captives’ in a variety of central and Eastern European locations. The training we have undertaken with our blue-chip client base has been delivered in the ‘home’ territory and also in Central and Eastern Europe – we believe strongly that both sides need training and development in this area.

The aim of our training courses is to help develop the skills and knowledge levels necessary to help international organisations reap the cost benefits of working with countries in this region – cost benefits which are often easier to identify than to realize.

Our experience has led us to identify a number of key areas which people need to understand if efficiencies are to be improved and our training programmes focus on helping individuals ensure that both they and their virtual colleagues are working to maximum effectiveness.

Course topics include

• Leading a team in Central and Eastern Europe
• Leadership style and expectations
• Understanding the regional variations
• Business culture
• Developing responsiveness and accountability
• Getting timely feedback
• Developing personal relationships
• Appraisal and mentoring issues
• Communication barriers
• Getting participation in conference calls